Guidance and tailored support for memory concerns, dementia, and cognitive changes.
Here for every step of the journey – before, during, and after diagnosis
Memory worries can feel unsettling, but you’re not alone. Our Memory Support & Advice team walks beside people and families across Dorset, offering clear guidance, expert knowledge, and a friendly face you can trust.
How We Help
Our work sits at the heart of the Dorset Dementia Pathway, so we can link you to the right help at the right moment.
Your dedicated adviser will:
- Reach out while you’re waiting for assessment—answering questions, easing anxieties, and explaining what happens next.
- Support you after a dementia diagnosis, making sure you understand the condition and the choices ahead.
- Provide personalised information, advice, and guidance on daily living, treatments, and local resources.
- Share specialist expertise on early‑onset and less common dementias.
- Offer holistic support for families and carers, recognising that dementia affects the whole circle of care.
Whether you need practical tips, emotional reassurance, or simply someone who “gets it,” we’re here.
Our support and advice includes:
- Information relating to the diagnosis and its prognosis.
- Coping with memory loss.
- Benefits entitlement and how to claim.
- Information on care options and how to access these.
- Liaising with agencies, groups, clubs and other community based support resources on behalf of the service user, if required.
- Advice and guidance for a carer or family.
- Information on driving with dementia and legal requirements.
- Referral to Age UK for Cognitive Stimulation Therapy if applicable.
- A dedicated Early Onset Dementia Coordinator for those diagnosed aged 65 and under
This list is not exhaustive, but does highlight the expertise, experience, and knowledge available. Our service is non-clinical, so any questions relating to clinical issues or medication should be addressed to the relevant GP.
Further information
For further queries, or to refer into the Memory Support & Advise service , please contact us at:
Email: memory@helpandcare.org.uk
Call: 0300 123 1916
Visit: Memory Support & Advice – Help & Care